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09/12/2025

The Cost of Downtime: Why M365 Backup Is Cheaper Than Recovery 


The Expensive Reality of Data Loss 

When SMBs think about backup, they often focus on the cost of the service — but overlook the far higher cost of not having it

Downtime costs aren’t abstract. They include: 

  • Lost productivity 
  • Delayed projects 
  • Emergency recovery fees 
  • Possible lost clients  

The Numbers Add Up Fast  

Industry research shows: 

  • The average SMB downtime cost is $8,000 to $10,000 per hour
  • Data loss events often cause days of disruption. 
  • Emergency recovery services can cost 10–15 times more than ongoing backup. 

Backup ROI Example   

Let’s say your business loses a critical SharePoint library. Without backup, recovery could: 

  • Take 3–5 days. 
  • Involve $20,000+ in emergency IT costs. 
  • Delay revenue-generating work. 

With our managed M365 backup: 

  • Recovery takes hours. 
  • No extra cost — it’s included in your plan. 
  • Your team is back to work almost immediately. 

Why MSP Backup Is Cost Predictable

We provide: 

  • Fixed monthly pricing. 
  • Unlimited restores. 
  • Ongoing monitoring so issues are caught early. 

It’s not just about saving money — it’s about avoiding the budget-killing surprises of emergency recovery. 

Conclusion

M365 backup isn’t just insurance — it’s a cost-control strategy. 
For a predictable monthly fee, you protect your business from unpredictable, potentially devastating expenses. 
That’s why, for SMBs, backup is the cheaper option every single time