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The disposal of old IT equipment is as critical as the implementation of new technologies. Wait, what? It’s true! Particularly when it comes to the secure erasure of sensitive data, proper IT disposal is essential. As organizations routinely upgrade their systems, the need for secure disposal practices is necessary to prevent data breaches and maintain compliance with data protection regulations. Read on...

Let’s talk about artificial intelligence. No, it’s not taking over the world yet, but it is impacting how we handle our daily grind at work! Microsoft Copilot is one of the newest tools in the Microsoft 365 toolbox that is a great representation of how AI can transform your workflow: it’s like having a hyper-efficient assistant who is already an...

Ensure compliance with the South African Protection of Personal Information Act. Learn about the importance of staff training in safeguarding customer data....

It seems like every other day we’re seeing headlines such as “Giant IT Company X Buys Local MSP,” highlighting big mergers and acquisitions in the Managed Service Provider (MSP) industry. While these moves often suggest growth and expansion, they can also bring various challenges for the local businesses they impact. In light of these changes, the benefits of sticking with...

Passwords, we all have them, we all have registered accounts all over the web. Managing them can be tough. Many of us either like to keep it simple, sacrificing security or have trouble keeping track of all the different ones we have. In this blog I will go through best practices of setting and keeping passwords.  Choosing Passwords  Passwords should...

We hear it all the time, move your backups to the cloud and it will solve everything. We have been sold cloud backups as the silver bullet but is this actually true? What are they not telling you! Cloud backups are a great improvement in backup technology, especially for smaller companies who don’t have multiple offices and redundant infrastructure, but...

In today’s digital age, protecting your company’s sensitive information from leaks and internet crimes is crucial. If you’ve been experiencing such issues, it might be time to consider a vendor security audit. But what exactly does that entail, and why is it so important? A vendor security audit involves a thorough examination of your company’s digital infrastructure by a team...

Wireless routers connect devices and the Internet within a company’s network but are often vulnerable to attacks due to poor configurations and outdated firmware. Companies can enhance security by changing default passwords and SSIDs, disabling remote management, enabling WPA2, and regularly updating firmware. These steps are crucial to prevent unauthorized access and data breaches....

With sensitivity labels, you can create document and email security protocols on a large scale, this is crucial for growing SME’s so you don’t have to worry about sending the wrong information or leaking sensitive information, nor waste time painstakingly sorting out each recipient for a specific document or email.   Here I will show you how to create different levels...

Businesses often evaluate IT support costs to find solutions ranging from cheap to reliable avenues. Ad hoc IT support, though initially less expensive, can lead to unresolved disruptions, dependency on individuals, and lack of standardized protocols, increasing overall risk and costs. In contrast, a well-structured service agreement provides reliable, ongoing support, familiar with the company’s infrastructure, and includes proactive measures like monitoring critical systems. This ensures fewer technical disruptions, greater productivity, and often results in lower overall IT costs....

Many IT service providers use remote monitoring tools to gather information and send reports about their clients’ computer systems. Almost anything can be monitored, from routers and firewalls to virus detection and email services. Here are five benefits of using remote monitoring to keep an eye on your systems: 1. Reduce the Chances of Downtime In order to operate smoothly,...

Make sure you trust the company. It’s vital that you feel comfortable with the person or company you are dealing with. After all they are going to have your company’s data in their hands. You need to trust your IT company as equally you need to trust your accountant. So does the person or company have a reputation, are they...