News

Businesses often evaluate IT support costs to find solutions ranging from cheap to reliable avenues. Ad hoc IT support, though initially less expensive, can lead to unresolved disruptions, dependency on individuals, and lack of standardized protocols, increasing overall risk and costs. In contrast, a well-structured service agreement provides reliable, ongoing support, familiar with the company’s infrastructure, and includes proactive measures like monitoring critical systems. This ensures fewer technical disruptions, greater productivity, and often results in lower overall IT costs....

Many IT service providers use remote monitoring tools to gather information and send reports about their clients’ computer systems. Almost anything can be monitored, from routers and firewalls to virus detection and email services. Here are five benefits of using remote monitoring to keep an eye on your systems: 1. Reduce the Chances of Downtime In order to operate smoothly,...

Make sure you trust the company. It’s vital that you feel comfortable with the person or company you are dealing with. After all they are going to have your company’s data in their hands. You need to trust your IT company as equally you need to trust your accountant. So does the person or company have a reputation, are they...

A company should consider cloud-based data backup solutions for cost-effectiveness, as they remove the need to buy infrastructure and only charge for used space. Cloud backups offer scalability, high reliability with guaranteed uptime in SLAs, and superior disaster recovery with off-site redundancy, enabling easy data restoration online....

You know your IT department is crucial to your company’s success, but let’s face it — businesses are always looking for ways to save money. So, how can you cut IT costs without cutting the technology services your company relies on? Reducing IT costs doesn’t have to lead to reductions in IT productivity and effectiveness. Here are three simple ways...

We recently wrote an E-Book on the top 10 Technologies to improve your business and it got us thinking about the flip side: what are the technologies that need to be trimmed?  In this short blog, we’ll review the exact technologies that have the largest negative impact on the productivity of a business. Let’s get started!  Emailing documents internally   This...

Interested in the idea of partnering with a Managed Service Provider, but don’t know where to start? We’ve got you covered! Here is our list of the pros and cons of your business working with a Managed Service Provider. Our Fully Managed and Co-Managed services aim to invalidate the cons through our experience and understanding of client needs. Pros: ...

Here’s a little-known fact: Most IT companies are run by IT people. Oh wait, that’s a universally known fact? The problem is that most “reporting” provided by your IT Provider is not going to be very beneficial. Multiple pages of jargon and text that doesn’t say much to a nontechnical executive. From a tech perspective, that’s totally acceptable. From your...

New clients are almost always surprised when we create a custom onboarding and offboarding process for their organization. Our first thought is, “other providers aren’t doing this?” A checklist style process is ideal for employees onboarding and offboarding. This significantly reduces error as the technician goes through each step before completing the service ticket. If you or your provider is...

The debate between in-house and outsourced IT revolves around cost, but the author emphasizes that this shouldn’t be the sole consideration. Outsourcing offers benefits beyond cost savings, such as access to superior skills and resources. The article also mentions the potential for a hybrid approach combining in-house and outsourced IT. Additionally, it highlights cost advantages for outsourced IT companies due to bulk purchasing and supplier agreements....

There is a shift happening in the marketplace where businesses are increasingly choosing to outsource specific roles to Managed Service Providers. There is a realization that it is not effective for larger entities to outsource all IT roles. After 100+ endpoints, it’s important to have an internal IT manager or team. However, the IT budget does not always grow as...

Apple’s iOS updates have always been eagerly anticipated. iPhone and iPad users around the world get excited to see what their devices can do next. The newest major upcoming release will be for iOS 17. This fall, Apple is set to introduce a host of exciting new features and improvements. iOS 17 promises to deliver an even more intuitive and...