19/06/25
Using AI to Authenticate Callers: The Future of Secure Customer Service
In today’s fast-paced digital world, customer expectations are higher than ever—and so are the risks. As cyber threats evolve, traditional methods of verifying a caller’s identity (like PINs or security questions) are no longer enough. At Techtron, we believe in staying ahead of the curve. That’s why we’re exploring how AI-powered voice authentication is transforming the way businesses verify users over the phone....
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