
09/12/2025
The Cost of Downtime: Why M365 Backup Is Cheaper Than Recovery
The Expensive Reality of Data Loss
When SMBs think about backup, they often focus on the cost of the service — but overlook the far higher cost of not having it.
Downtime costs aren’t abstract. They include:
- Lost productivity
- Delayed projects
- Emergency recovery fees
- Possible lost clients
The Numbers Add Up Fast
Industry research shows:
- The average SMB downtime cost is $8,000 to $10,000 per hour.
- Data loss events often cause days of disruption.
- Emergency recovery services can cost 10–15 times more than ongoing backup.
Backup ROI Example
Let’s say your business loses a critical SharePoint library. Without backup, recovery could:
- Take 3–5 days.
- Involve $20,000+ in emergency IT costs.
- Delay revenue-generating work.
With our managed M365 backup:
- Recovery takes hours.
- No extra cost — it’s included in your plan.
- Your team is back to work almost immediately.
Why MSP Backup Is Cost Predictable
We provide:
- Fixed monthly pricing.
- Unlimited restores.
- Ongoing monitoring so issues are caught early.
It’s not just about saving money — it’s about avoiding the budget-killing surprises of emergency recovery.
Conclusion
M365 backup isn’t just insurance — it’s a cost-control strategy.
For a predictable monthly fee, you protect your business from unpredictable, potentially devastating expenses.
That’s why, for SMBs, backup is the cheaper option every single time.