News

Ensure compliance with the South African Protection of Personal Information Act. Learn about the importance of staff training in safeguarding customer data....

It seems like every other day we’re seeing headlines such as “Giant IT Company X Buys Local MSP,” highlighting big mergers and acquisitions in the Managed Service Provider (MSP) industry. While these moves often suggest growth and expansion, they can also bring various challenges for the local businesses they impact. In light of these changes, the benefits of sticking with...

Businesses often evaluate IT support costs to find solutions ranging from cheap to reliable avenues. Ad hoc IT support, though initially less expensive, can lead to unresolved disruptions, dependency on individuals, and lack of standardized protocols, increasing overall risk and costs. In contrast, a well-structured service agreement provides reliable, ongoing support, familiar with the company’s infrastructure, and includes proactive measures like monitoring critical systems. This ensures fewer technical disruptions, greater productivity, and often results in lower overall IT costs....

Many IT service providers use remote monitoring tools to gather information and send reports about their clients’ computer systems. Almost anything can be monitored, from routers and firewalls to virus detection and email services. Here are five benefits of using remote monitoring to keep an eye on your systems: 1. Reduce the Chances of Downtime In order to operate smoothly,...

Make sure you trust the company. It’s vital that you feel comfortable with the person or company you are dealing with. After all they are going to have your company’s data in their hands. You need to trust your IT company as equally you need to trust your accountant. So does the person or company have a reputation, are they...

You know your IT department is crucial to your company’s success, but let’s face it — businesses are always looking for ways to save money. So, how can you cut IT costs without cutting the technology services your company relies on? Reducing IT costs doesn’t have to lead to reductions in IT productivity and effectiveness. Here are three simple ways...

We recently wrote an E-Book on the top 10 Technologies to improve your business and it got us thinking about the flip side: what are the technologies that need to be trimmed?  In this short blog, we’ll review the exact technologies that have the largest negative impact on the productivity of a business. Let’s get started!  Emailing documents internally   This...

The debate between in-house and outsourced IT revolves around cost, but the author emphasizes that this shouldn’t be the sole consideration. Outsourcing offers benefits beyond cost savings, such as access to superior skills and resources. The article also mentions the potential for a hybrid approach combining in-house and outsourced IT. Additionally, it highlights cost advantages for outsourced IT companies due to bulk purchasing and supplier agreements....

There is a shift happening in the marketplace where businesses are increasingly choosing to outsource specific roles to Managed Service Providers. There is a realization that it is not effective for larger entities to outsource all IT roles. After 100+ endpoints, it’s important to have an internal IT manager or team. However, the IT budget does not always grow as...

In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline operations, enhance customer experiences, and fuel growth. But it can be confusing knowing which routes to take. Most small businesses need to choose the...

Leveraging the Power of Technology In today’s rapidly evolving digital landscape, the role of Information Technology (IT) in driving business growth has become more indispensable than ever before. No longer confined to a mere support function, IT has transformed into a dynamic catalyst that propels enterprises of all sizes towards unparalleled success. Let’s explore how IT empowers businesses to thrive...

Empower your business with the right IT partner who grasps your needs and unlocks technology’s full potential, both today and tomorrow. In today’s digital world, every company needs to have a robust software setup to stay competitive. However, for SMEs without a dedicated tech team, choosing the right software, hardware, and cloud services provider can be overwhelming. That is where...