Printers often frustrate even the most patient of us. Fortunately, many printer issues are easy to resolve. With little information, you can improve the speed, quality, and cost-effectiveness of your printer. Here are our three easy steps of how to troubleshoot your printer.
How to troubleshoot:
- When the printer doesn’t respond, try to print a document, make sure it’s turned on and that a cable hasn’t come loose.
- For both USB and network-connected computers, the printer driver may become corrupted and have to be re-installed.
- If you are not sure if your computer already has a driver installed for the printer you want to use, Windows has an easy way to check.
A 3-step Windows Check:
- Open the printer folder from the Start menu or Control Panel.
- If your printer shows that it is offline, make sure that it is properly connected to your PC or network.
- The default printer has a green check next to it and you can set another printer as default by right-clicking on it and following the prompts.
Most new printers include a quick-start sheet, and many include a user manual. Be sure to keep the installation disk and user manual in a convenient place. Many printers include a user manual as a PDF file on the installation disk or it is available on their website. It’s a good idea to download it to your PC to have all the information handy.