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On April 8th 2014, Microsoft will end support for its decade-old Windows XP. This means, you will no longer receive security updates, fixes or online technical support for PCs still running Windows XP SP3 and Office 2003. The security and privacy implications of this event could have significant impacts on your business, so if you’re running either of these products you should...

Here is some information regarding Afrihosts anticipated ADSL Network Upgrades, this information is quoted from the Afrihost website. ………………………………………………………………………………….. “We are due to install new IPC’s in Cape Town and in Durban. Telkom have committed that this additional capacity will be installed by no later the 25th February 2013. Until the new IPC is live, we will also be revising...

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This is just a quick “THANK YOU!” As promised, MECER & Drive Control have delivered monitors and pcs…you guys have come up trumps again! Thank you so much for the effort !!! Harold...

Users accessing Afrihost’s cPanel or FTP from outside South Africa may face restrictions as only South African IPs are allowed by default. Access can be granted by selecting the desired country in the hosting control panel. Alternatively, Afrihost offers hosting management services to address such issues....

The field of IT Support is relatively new compared to other fields of work such as lawyers or accountants. As a result i have found a noticeable lack of standards. There are of course some international standards such as ITIL but these are generally only brought up in the enterprise environment and usually triggered by the auditing company. In smaller...

For IT companies with a lot to deal with in today’s corporate infrastructure, here are some of the benefits of virtual desktop infrastructure (VDI): Management: In a typical corporate infrastructure, you manage desktops using remote software technology such as Altiris or some other push technology. It is really hard to manage hundreds of desktops as you are well aware if...

In order to improve page load performance and usability, ticket list pages in client portal now have a new layout. The grid, or ticket list, stretches across the page horizontally to expose more summary information and provide additional flexibility for users. This change does not impact the existing default page filters (e.g. My Tickets, Open Tickets) – but provides useful...

After recently upgrading one of our clients servers to Microsoft SBS2011 we received the following feedback, see below. We always strive to make our clients happy and IT hassle free, and the positive feedback is always welcome. Customer Feedback: Thank YOU so much! Your staff are amazing – Rudi is such a huge asset as he really knows his way...

Introduction RAID levels are one of the key design and sizing elements for a resilient and high performing Exchange installation. Many Exchange admins will be familiar with the basic best practice recommendations for RAID, but it is important to understand which particular type of RAID configuration should be applied and where. It is intended that this article will provide a simple and basic primer, to the relevant RAID levels which can be considered with either Exchange 2010 or Exchange 2007. SAN vs DAS vs iSCSI RAID 1 RAID 5 RAID 10 Cost to Benefit ratios...

If you live in the the Cape Town area and looking to be part of an exciting team please send us your CV info@techtron.co.za Techtron offers an open and enthusiastic environment for skilled people who are energetic and detail oriented.  We encourage learning and offer opportunities to experiment with new technologies. As a potential candidate you must have excellent troubleshooting skills...

Strong passwords are important protections to help you have safer online transactions. Keys to password strength: length and complexity An ideal password is long and has letters, punctuation, symbols, and numbers. Whenever possible, use at least 14 characters or more. The greater the variety of characters in your password, the better. Use the entire keyboard, not just the letters and...