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The field of IT Support is relatively new compared to other fields of work such as lawyers or accountants. As a result i have found a noticeable lack of standards. There are of course some international standards such as ITIL but these are generally only brought up in the enterprise environment and usually triggered by the auditing company. In smaller...

Having problems accessing Afrihost cpanel from overseas or other admin features such as FTP access. This is due to security restrictions that are enabled by default. By default Afrihost only allows South African IP addresses to acces there admin section. To allow access from another country simply login to their hosting control panel (cpanel) and tick the box next to...

Adding ActiveSync Account From the Home screen, press the Menu Then tap Settings -> tap Accounts -> tap Add account-> tap Microsoft Exchange ActiveSync. In the Email addressand Password fields, enter your email address and password. Tap to Send email from this account by defaultin case you have another email account set up on the device. Active or leave the option uncheck. Then tap Next. Your smartphone will automatically try to find the necessary...

To set up Exchange: Step 1: On the iPhone, tap the Settings icon   Step 2: Tap Mail, Contacts, Calendars option. Tap Add Account then Microsoft Exchange Step 3: The Exchange setup screen will open. Enter the following information: Email—Enter your entire email address (e.g., myname@mydomain.com), using all lowercase letters. Domain—Enter the Domain addressfrom the Setting Up ActiveSync  Username—Enter the User name(e.g., myname_mydomain.com) from the Setting Up ActiveSync  The User...

Symptoms You open file explorer from the task bar or start menu in Windows 10 and file explorer immediately opens and then closes.   Right clicking on the file explorer icon in the task bar and choosing a folder directly such as the Desktop opens File Explorer normally and does not crash.   Resolution If Windows 10 is up to date...

This article will provide a simple and basic primer, to the relevant RAID levels which can be considered with either Exchange 2010 or Exchange 2007. Figure 1: RAID 1 Simple Example Introduction RAID levels are one of the key design and sizing elements for a resilient and high performing Exchange installation. Many Exchange admins will be familiar with the basic...

Strong passwords are important protections to help you have safer online transactions. Keys to password strength: length and complexity An ideal password is long and has letters, punctuation, symbols, and numbers. Whenever possible, use at least 14 characters or more. The greater the variety of characters in your password, the better. Use the entire keyboard, not just the letters and...

We at Techtron Computers strive at all times to give our Customers the best level of Support as well as the Leading Brands that are available in the Market, enabling us to adapt with the ever changing ICT Industry and staying ahead of these Changes. That is why we are proud to announce that Techtron Computers has successfully achieved the...

The MSPAlliance (MSPA) the International Association of Managed Service Providers, today announced that Techtron Computers has become a member of the MSPAlliance. The MSPAlliance is the oldest Managed Services group and the only Accrediting and Standards based body for the Managed Services Industry. With over 9,000 members world-wide, the MSPAlliance is a very powerful and influential global organization, working to...

Recently a client of ours decided to install a CRM package on their Small Business Server. The support personnel from the CRM company logged on to their server and had difficulty configuring the CRM. He eventually decided to remove IIS (a core component for Microsoft Exchange) which caused the Microsoft Exchange Store to get corrupted. The end result was 3...

Techtron Computers was recently awarded Gold Partner status with Secure Data in the Trend Micro range of products. Techtron has been working closely with Secure Data over the past year and our relationship has steadily grown. In addition to our strong working partnership the staff at Techtron all recently completed the Trend Micro training facilitated by Secure Data. The Trend...

Now you can also choose the Techtron Firewall Service. The combination of flexibility and scalability of this new alternative is designed to satisfy the security needs of any network. Features Firewall with stateful inspection The firewall is based on Stateful Inspection technology that identifies every incoming packet: by recognizing the source and contents of each packet, helping guard against unwanted...