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The economy might technically be out of recession, but businesses are still doing everything in their power to cut costs and save as much as possible. One possible avenue for savings is switching from a traditional business phone plan to a VoIP plan. VoIP is a technology that has been around for a little over a decade now, and allows...

Many companies rely on IT to help run their businesses. For this reason, they often depend on a set of IT policies to ensure the productive, appropriate, and legal use of IT resources. IT policies establish expectations and regulations for behavior related to company computers and networks. In addition, IT policies detail consequences for employees or customers in the event...

Businesses often task the receptionist or another person to make a few phone calls in order to obtain pricing from 2 or 3 IT service companies on their hourly support rate. Often the motivation for this ranges from obtaining cheap IT support on the one end of the spectrum, all the way to obtaining reliable and responsive IT services at...

More than 60 million sites depend on WordPress. Unfortunately, WordPress is also popular with hackers. To attack WordPress sites, hackers often exploit vulnerabilities found in the plugins that extend WordPress functionality. These attacks are becoming ever more common, and frequently end up affecting hundreds of thousands of sites. However, there are ways to minimize the risks involved in running a...

Wireless routers are used by companies around the world. They typically serve as the core of a company’s network, enabling both wired and wireless devices to connect to each other and access the Internet. The setup for a wireless router often involves connecting it directly to the Internet, exposing it to possible attacks. Despite the obvious dangers, many companies fail...

Just a month after Microsoft launched its new subscription-based Office 365 Home Premium for individual users, the company rolled out a major update to Office 365 for enterprise users, too. As with any major tech release, Microsoft has had its fair share of supporters and detractors. Most of the negative articles were focused on their licensing changes. Whether you find...

How secure is your company’s network? Protecting your information assets is one of the most important steps you can take toward long-term stability. Smart companies take a multifaceted approach to IT security, building layers of defense between themselves and hackers. Here are four steps you can take to safeguard your company’s most important assets. Network firewall The most basic line...

Make sure you trust the company. It’s vital that you feel comfortable with the person or company you are dealing with. After all they are going to have your company’s data in their hands. You need to trust your IT company as equally you need to trust your accountant. So does the person or company have a reputation, are they...

A solid data backup plan can help your company survive catastrophic data loss. Both cloud-based and traditional in-house solutions can be used to back up data. However, cloud-based solutions have several notable advantages. Here are four reasons to use a cloud-based data backup solution: 1. Cost To implement an in-house data backup solution, your company must purchase all the required...

As IT consultants we are often asked to assist our clients with Acceptable use Policies.  IT is very unlikely that any two usage policies will be identical, as companies have different requirements, however it helps to have a sample policy to start as a base and then adapt as required.  I have provided very simple yet effective Internet and Email...

Many small business rely on ADSL for their internet connection.  With the limited availability and high cost of alternative solutions ADSL has become the standard for Internet connectivity for small businesses, but is ADSL adequate? Techtron has been offering a managed firewall for small and medium business for many years.  Due to the increased reliance in cloud services and the...

The Protection of Personal Information Act (PoPI) aims to bring South Africa’s privacy laws in line with international norms and to give substance to the Constitution’s protection of privacy. It’s based on the European data-protection directive and aims to protect sensitive private information and sets guidelines for how companies handle it. PoPI was signed into law late in 2013 but there has been...