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Information technology is crucial to most business’ operations. If there are problems with IT in a business, it can lead to expensive problems that take time away from achieving your business objectives. Below are five of the most common IT problems in SME’s and why it’s important to take the necessary precautions to protect your business. Network security and data...

5 Steps to stop spam emails Here are 5 simple steps to stop spam emails: 1. Train your filter A rule to remember is to not only delete spam from your inbox but to select it and tell your mail client that the message is spam. For example, if you are using Gmail’s website, click the Report spam button in...

What’s important in a web host provider? Finding the right host means looking at speed, support, and security. A host should be able to rapidly scale your website as your target audience grows and should be able to handle sudden bursts of high traffic. How much help will you need? Basic customer service provides access to email, ticket and phone support....

A small server might not look different to a high-end desktop PC, but they are designed for very different tasks. A desktop computer is designed for one person who needs a user-friendly operating system to run desktop applications such as word processor, a spreadsheet, an email client and a web browser. What a server does is run a specialised operating...

Printers often frustrate even the most patient of us. Fortunately, many printer issues are easy to resolve. With little information, you can improve the speed, quality, and cost-effectiveness of your printer. Here are our three easy steps of how to troubleshoot your printer. How to troubleshoot: When the printer doesn’t respond, try to print a document, make sure it’s turned...

Safe Mode is a diagnostic mode that allows you to use Windows with basic drivers. No extra software is loaded, so troubleshooting software and driver problems are much easier. A very common way to troubleshoot a PC is to boot into Safe Mode. There have been various ways to troubleshoot a PC in the past, but they can be challenging....

With an excess of technical issues that a small to mid-size business experiences every day, an IT support dream team is a necessity. Making use of an in-house IT team is seemingly beneficial but more often than not there is a lack of technical skills and capability to be able to manage and maintain the variety of IT problems that...

Cloud IoT Core, Google’s fully managed service for connecting, managing and ingesting data from IoT devices, is now out of beta and generally available. Google envisions the service, which launched in public beta last September, as the first entry point for IoT data into its cloud. Once the data has been ingested, users can use Cloud IoT Core to push data to Google’s cloud databases,...

Firewalls that protect enterprise networks play a crucial role on the front line of defence. The people who administer these firewalls have a lot of responsibility in seeing that only the right kind of traffic gets through when it should, and all the bad stuff gets blocked. The Top Practices of Firewalls  Keep the enterprise security policy manager or compliance...

It’s important to understand the role firewall network security plays in information security controls.  Enterprise security pros should think of a firewall as one layer in a set of defences that comprise a defence-in-depth strategy, rather than as a standalone defence that protects against a specific set of attacks.  The reality is many potential attacks are dissatisfied because of the interaction of...

Most businesses find data security just as important as physical security. Would you leave critical business information, intellectual property and client data that you store on your servers, sitting on your desk with the door unlocked? No, you would not, and that’s why you shouldn’t leave it stored on your servers without putting adequate measures in place. Most people know...

A 2018 report revealed that cyber incidents remain a top threat, with 38% being from South African businesses. A cyber attack is a deliberate act through cyberspace to manipulate or destroy computers, networks or the information in them. Cyber attacks may include the following consequences: Identity theft, fraud, extortion Malware, pharming, phishing, spamming, spoofing, spyware, Trojans and viruses Stolen hardware,...