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Make sure you trust the company. It’s vital that you feel comfortable with the person or company you are dealing with. After all they are going to have your company’s data in their hands. You need to trust your IT company as equally you need to trust your accountant. So does the person or company have a reputation, are they...

A solid data backup plan can help your company survive catastrophic data loss. Both cloud-based and traditional in-house solutions can be used to back up data. However, cloud-based solutions have several notable advantages. Here are four reasons to use a cloud-based data backup solution: 1. Cost To implement an in-house data backup solution, your company must purchase all the required...

As IT consultants we are often asked to assist our clients with Acceptable use Policies.  IT is very unlikely that any two usage policies will be identical, as companies have different requirements, however it helps to have a sample policy to start as a base and then adapt as required.  I have provided very simple yet effective Internet and Email...

Many small business rely on ADSL for their internet connection.  With the limited availability and high cost of alternative solutions ADSL has become the standard for Internet connectivity for small businesses, but is ADSL adequate? Techtron has been offering a managed firewall for small and medium business for many years.  Due to the increased reliance in cloud services and the...

The Protection of Personal Information Act (PoPI) aims to bring South Africa’s privacy laws in line with international norms and to give substance to the Constitution’s protection of privacy. It’s based on the European data-protection directive and aims to protect sensitive private information and sets guidelines for how companies handle it. PoPI was signed into law late in 2013 but there has been...

Microsoft recently announced that its free Security Essentials product and Windows Defender provides only a baseline for the AV industry but not the comprehensive protection of paid AV solutions. Microsoft Security Essentials: Nothing Has Changed While Microsoft’s announcement caused a ripple of dissatisfaction among customers who assumed that their product was on a par with security suites offered by ISVs,...

Switching off your router and restarting after 30 seconds resolves 9 out of 10 issues. If this does not work (or if you are using your ADSL for the first time), you will need to verify that you are using the correct settings on your modem. To do so, you must be connected to your router with a LAN (Network)...

Most ADSL connection issues are due to errors on the ADSL line (provisioned by Telkom) or on the ADSL router itself. It might be worth trying the following steps to determine where the fault may lie:- Turn the router off, wait 30 seconds, and then turn the router back on. This solves the majority of connection issues, due to a...

Adding ActiveSync Account From the Home screen, press the Menu key. Then tap Settings -> tap Accounts -> tap Add account -> tap Microsoft Exchange ActiveSync. In the Email address and Password fields, enter your email address and password. Tap to Send email from this account by default in case you have another email account set up on the Galaxy S4 Active or leave the option uncheck. Then tap Next. Your smartphone will automatically try to find the...

On April 8th 2014, Microsoft will end support for its decade-old Windows XP. This means, you will no longer receive security updates, fixes or online technical support for PCs still running Windows XP SP3 and Office 2003. The security and privacy implications of this event could have significant impacts on your business, so if you’re running either of these products you should...

Here is some information regarding Afrihosts anticipated ADSL Network Upgrades, this information is quoted from the Afrihost website. ………………………………………………………………………………….. “We are due to install new IPC’s in Cape Town and in Durban. Telkom have committed that this additional capacity will be installed by no later the 25th February 2013. Until the new IPC is live, we will also be revising...

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