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Printers often frustrate even the most patient of us. Fortunately, many printer issues are easy to resolve. With little information, you can improve the speed, quality, and cost-effectiveness of your printer. Here are our three easy steps of how to troubleshoot your printer. How to troubleshoot: When the printer doesn’t respond, try to print a document, make sure it’s turned...

Safe Mode is a diagnostic mode that allows you to use Windows with basic drivers. No extra software is loaded, so troubleshooting software and driver problems are much easier. A very common way to troubleshoot a PC is to boot into Safe Mode. There have been various ways to troubleshoot a PC in the past, but they can be challenging....

With an excess of technical issues that a small to mid-size business experiences every day, an IT support dream team is a necessity. Making use of an in-house IT team is seemingly beneficial but more often than not there is a lack of technical skills and capability to be able to manage and maintain the variety of IT problems that...

Cloud IoT Core, Google’s fully managed service for connecting, managing and ingesting data from IoT devices, is now out of beta and generally available. Google envisions the service, which launched in public beta last September, as the first entry point for IoT data into its cloud. Once the data has been ingested, users can use Cloud IoT Core to push data to Google’s cloud databases,...

Firewalls that protect enterprise networks play a crucial role on the front line of defence. The people who administer these firewalls have a lot of responsibility in seeing that only the right kind of traffic gets through when it should, and all the bad stuff gets blocked. The Top Practices of Firewalls  Keep the enterprise security policy manager or compliance...

It’s important to understand the role firewall network security plays in information security controls.  Enterprise security pros should think of a firewall as one layer in a set of defences that comprise a defence-in-depth strategy, rather than as a standalone defence that protects against a specific set of attacks.  The reality is many potential attacks are dissatisfied because of the interaction of...

Most businesses find data security just as important as physical security. Would you leave critical business information, intellectual property and client data that you store on your servers, sitting on your desk with the door unlocked? No, you would not, and that’s why you shouldn’t leave it stored on your servers without putting adequate measures in place. Most people know...

A 2018 report revealed that cyber incidents remain a top threat, with 38% being from South African businesses. A cyber attack is a deliberate act through cyberspace to manipulate or destroy computers, networks or the information in them. Cyber attacks may include the following consequences: Identity theft, fraud, extortion Malware, pharming, phishing, spamming, spoofing, spyware, Trojans and viruses Stolen hardware,...

What are servers? A server is a computer designed to process requests and deliver data to another computer over the internet or a local network.  Simply put, a server is a computer (or a computer program) that is the main component of a network. It manages access to the resources, files, programs and services used by all the other computers...

Earlier in 2018, security researchers disclosed a set of safety flaws that could potentially give hackers the opportunity to steal sensitive information from many modern computing devices. The devices that are most at risk are those that contain chips such as those from computing company, Intel, among others. Intel issued a statement insisting that this is not a design flaw,...

Over 30 million people’s personal records have been stolen. The ‘masterdeeds’ data breach is South Africa’s biggest ever. Troy Hunt, the web security expert who dealt with this breach, said that it listed “almost every living person” in South Africa. This happened due to incompetence by the owner of the server. Regulatory penalties should apply to loss of data, however...

The era we live in is continuously referred to as the “information age.” This is because of how easy it has become to access information. At the push of a button, information that would have required multiple visits to the library can be made available in seconds. The weather forecast, navigation routes, grocery store sales and even good holiday destinations...